Shipping & Delivery Policy 

for Magali Pascal Online Indonesia

 

Magali Pascal is made and designed in our Head Office in Bali, Indonesia

 

All Indonesia online orders are shipped from our Bali Warehouse. Please view our full terms and conditions below.

 

By purchasing from Magali Pascal Online Indonesia (id.magalipascal.com), you acknowledge and agree to our shipping & delivery policy. At checkout, you acknowledged and accepted our policies by ticking the agreement box.

 



TRACK YOUR ORDER : CLICK HERE

Your Magali Pascal Account can be accessed via the email address used to place your original order, login here : https://account-id.magalipascal.com/

 

During any SALE or promotional events, both order fulfilment and shipping may take longer than usual due to increased volume.

 



PRICING & DISCOUNT CODE

 

PRICING

All pricing across id.magalipascal.com is in Indonesian Rupiah (IDR) with tax included.

 

DISCOUNT CODE

The discount code applies only to full-priced items and cannot be used on already discounted items. If your cart contains both full-priced and discounted items, the discount will only be applied to the full-priced items.

Please read our terms & conditions below for order using discount code, gift card, online store credit:

    • Orders with Discount Codes of 15% or More: Items purchased using a discount code of 15% or greater are not eligible for return, refund, or exchange.
    • Welcome Discount Orders: Orders placed using the 10% Welcome Discount Code are still eligible for return, in accordance with our other return & refund policy.
    • Purchases made with Online Store Credits or Gift Card are not eligible for return, refund, or exchange.


Final Sale Items

Items purchased at a discount of 50% or more are not eligible for return or exchange due to sizing or fit issues or colour differences. Please note that minor imperfections may occur on these archival pieces, and such minor flaws may not qualify for a return or online store credit due to the heavily discounted nature of the items.

 



ESTIMATED DELIVERY TIMES

 

All Indonesian orders are shipped with J&T Express (domestically across cities in Indonesia)

We aim to pick, pack, and send your order within 1-2 business days after it’s placed. All customers will receive a tracking number via Email once their order has left our Dispatch Warehouse in Bali, Indonesia.

 

In the event of any SALE/promotional events, both order fulfilment and shipping may take longer than usual due to increased volume.


PLEASE NOTE THAT DELIVERIES ARE NOT PICKED UP DURING THE WEEKENDS OR INDONESIAN PUBLIC HOLIDAYS, including BALI PUBLIC HOLIDAYS (eg. Nyepi and Galungan)

 



SHIPPING RATES

Shipping cost will be added at the checkout.


For international orders, please visit our International Website: www.magalipascal.com instead or you can email online@magalipascal.com in advance.

 


ORDER CANCELLATION

All order cancellation requests must be submitted within 2 hours of the order being placed. After this period, cancellations will no longer be accepted as your order will already be in processing at our warehouse.

To request a cancellation, you must email our team at online@magalipascal.com within the specified timeframe. Any requests received beyond this timeframe will not be accommodated under any circumstances.

 


SHIPPING ADDRESS

 

To ensure you receive your order safely and successfully, all our parcels must be signed for upon delivery.

We suggest using a business hours address where possible. If you wish for your parcel to be sent to a work address, we advise that you enter an address that is easily accessible to the courier – e.g.: Reception or Mailroom.

Magali Pascal will not be held responsible for parcels that are lost in transit or experience failed delivery attempts for any reason.

 


Thank you for shopping with us at Magali Pascal.

We reserve the right to amend our Terms and Conditions at any time. All adjustments and amendments to our Terms and Conditions will be posted on-line. The continued use of id.magalipascal.com is to accept our new Terms and Conditions.